UK energy regulator Ofgem introduces new protections for heat network customers against unfair price increases and poor service quality.

Ofgem introduces first-ever heat network regulation starting January 27, 2026, protecting over 500,000 households from unfair price hikes after some customers faced 450% increases, with £47 million funding announced for four projects in Waterloo, Hounslow, Sunderland, and Media City Salford.