Nationwide Building Society has published detailed accessibility guides for every branch, calling on other businesses to follow suit as research shows disabled consumers face significant barriers due to a lack of accessible information.

Nationwide Building Society has launched comprehensive accessibility guides across all 605 branches, created with AccessAble and available via its branch finder, covering step-free entry, hearing loops, lowered counters and BSL interpreters, as research shows 82% of disabled people cite missing accessibility information as the primary barrier to evaluating venues, and disabled households represent £446 billion in annual spending power.